Student Support
Getting Help From your Instructors of Advisor
Important: When emailing your instructor, please format your subject line so that it includes your given name, “BASIC PREP ACADEMY”
Contacting Your Instructors
In distance education courses—just as in traditional classroom courses—it is important for students and instructors to talk to each other. We therefore encourage you to be in frequent contact with your course instructors. If you have questions or comments for your instructors, you may also include your assignments. In many cases, email your instructors directly. To request a phone conference with your instructor, call 812-240-5680 or send an email to tlittlefiel@basicprep.com. All instructors can be contacted via email. You’ll find your instructor’s email address on orientation documents.
Contacting Your Advisor
If you are enrolled in the BASIC PREP ACADEMY diploma program, we encourage you to be in frequent contact with an academic advisor, as well as course instructors. You may email an advisor by using the email address that an advisor has provided you. You may also contact an advisor by calling 812-240-5680 from 8 a.m. to 4 p.m. (eastern time), Monday through Friday, and from 6 p.m. to 9 p.m., Monday through Thursday. We’ll transfer you to an advisor or ask an advisor to contact you as soon as possible.